[ADMIN] Platform functionalities
Everything you need to maximise your Spencer platform
By Tom1 author24 articles
Capture
Get to know all possible ways you can capture input from your employees
- SurveysThis article provides a step-by-step guide on how to create, customize, and manage surveys within the platform. Learn how to design surveys that gather valuable feedback and analyze results. 4 articles
- CommentingEverything about public commenting1 article
- FeedbackPrivate feedback collection1 article
- ReactionsReactions deepdive1 article
Content
Create content employees want to receive
- Content BuilderThis section will guide you through creating and managing help center articles. You'll learn how to write clear, helpful content, organize articles for easy navigation, and keep them up-to-date to ensure customers can always find the most accurate information.2 articles
- Link LibraryBring all systems together2 articles
Promote
All different ways you can promote your content
Analytics
This section covers Reporting and Analytics tools to help you track and measure the effectiveness of your internal communications. You'll find resources to understand key metrics, generate reports, and analyze communication data to improve team collaboration and decision-making.
- Reporting: Usage Page InsightsThis article explains how to interpret the different metrics and charts available on the User Activity Dashboard.
- Understanding Impressions: How to Measure and Optimize Content EngagementLearn how impressions are counted and how to use this metric to optimize content engagement. Discover what different impression and open rate combinations mean and how to improve visibility.
Settings
Getting the basics right
