The Usage page now provides detailed, granular reports. You can explore multiple views that break down activation and usage by site, department, country, region, division, subdivision, and job title.

This enables you to:

The Usage page is organized into four key sections, each offering a different lens on user engagement and platform adoption:

This view helps identify active, disengaged, and dormant users at a glance.

On the left, you'll find activation graphs, which show how many users have downloaded the app and successfully logged in at least once—these users are considered active users.

The graph compares this number to the total number of users in the group. This is particularly useful during the initial rollout phase, as it helps track onboarding progress and early engagement.

On the right, you’ll see how frequently users engage with the platform, specifically showing when they last logged in.

On the different levels, you can use several filters to see your target audiences in different ways:

1. Search for a specific audience group

2. Filter on country level

3. And sort based on activation, usage, name or how big an audience is

Want to see this sort from smallest to largest or from Z to A? Click the arrow and the order is reversed.

There are two main types of exports available on the Usage page:

By clicking “Export” on the Overview tab, you’ll receive a CSV file containing two key datasets:

This gives you a high-level summary of login activity and user engagement across countries.

For any of the other tabs, you can export the specific filtered view you've set up by clicking the Export button in the top-right corner.
The export reflects your current filters (e.g., department, region, job title) and is delivered as a CSV file to your email inbox.

This section gives you insights into how many users are actively engaging with the platform over time. It includes two main metrics:

Shown on the left-hand chart (blue line), Activated Seats refers to users who have logged in at least once since the start of the rollout.

Definition:

Activated = user has logged in at least once (ever)

On the right-hand chart, you can see how many users are actively using the platform on a daily, weekly, or monthly basis.

Definition:

Active user = someone who has used the platform at least once within the selected time frame (day, week, or month)

This chart shows how many unique users actively used the platform during each month.

A Monthly Active User is defined as a user who has logged in and used the platform at least once within a given month.

Each bar represents platform usage distribution for one month. The height of each colored section reflects the percentage of users who accessed the platform using that method.

This chart shows when users are most actively reading content throughout the day. It helps you identify peak reading times and tailor your communication accordingly.