In the back-office of Spencer, can be inserted in 3 ways:
- Through synchronisation with the System Of Record of the customer
- By creation in the back-office itself
- By using the User API of Spencer.
To update user information navigate to Users > User management. Click the user you’d like update
You’ll find all personal information fields Spencer keeps on users – some filled out, some empty.
Fill out any empty personal information field (e.g. Region) and click Update and close, which will take you back to the user overview page.
Please keep in mind that user synchronisation runs daily (if being setup) – overwriting any manual updates you have done through the back-office. Hence it only makes sense to update fields that are not part of the synchronisation process.