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How do I log in to the application?

  • Updated

Spencer enables 2 types of logins:

  • Log in driven by SSO (using your company account)
  • Log in based on a Spencer-account (an account that only exists in Spencer)

Depending on company's configuration, you could have:

  • only SSO accounts,
  • only Spencer account,
  • or a hybrid mix of both.

 

Steps to take prior to login

  1. Open the app by clicking the app icon on your device's home screen.
  2. Select your preferred language (your employer decided on the supported ones)

  3. Click Let’s get started

  4. Click Accept and continue to proceed



  5. The application will now try to open the browser on your device.
    On iOS, the operating system will throw a prompt to ask you to confirm to open a browser to sign in. Click Continue to prodeed.



  6. Depending on your company's login policy, you will be:
    • forwarded to the login page of your company (via Single Sign-On),
    • forwarded to a page where you can enter your account credentials (Spencer accounts),
    • or you'll get a screen similar as shown below (Hybrid mixed setup)



  7. In the mixed setup, you'll see the SSO provider configured by your organization. This can be Microsoft or Okta or something else, but it should be familiar to you!

 

Log in using Single Sign-On (SSO)

  1.  Depending on your organization's policy, you are instantly redirected to the login page. If your record is administered via SSO, Spencer will guide you to your employer's login screen (example below). As mentioned before this should look familiar to you.

 

Log in using a Spencer account

We'll follow the example of the mixed setup. When your employer created Spencer accounts (upfront), you can continue the steps below to activate it first and then login. 

Based upon the information inserted by your employer there are 2 ways to activate your account and login: through mail or phone. That means that your e-mail or phone number is (safely stored) in our database to verify it is you. Click on one of them to continue.

 

 

Activate through mail

  1. You'll be asked to type in your email address. Click send code to receive an email with your activation code.



  2. You'll get an email within a couple of minutes.



Congratulations! You’ve successfully logged in to Spencer.
You’re ready to explore Spencer for the first time.