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How to set up User Permissions and Roles

Define the right roles for every admin

Sophie Ritter avatar
Written by Sophie Ritter
Updated over 2 months ago

Below is an overview of the most commonly used roles inside the back office linked to their feature.

Important: ‘Super Admin’ is the only role that have access to all the features at once. Do not combine the role ‘Super Admin’ with other roles.

You have 3 main options:

1. Superadmins

  1. These users are the core admin of your system and have all permissions

  2. User these roles in a limited way

2. Admin roles

  1. These users can see info in your backoffice also from other admins/creators.

  2. Can edit content from other creators (for example News Item admin)

  3. Admin roles can post content in the name of someone else as author

Admin roles are managed from the user profile detail pages
​https://YOURID-backoffice.spencer.co/backoffice/spencer/backenduser/user/list

2. Content creator roles

  1. These users can only create content and surveys/polls

  2. Can only see/edit their own content in the back-office

  3. Can post content only in their own name as author

  4. You can add specific admin roles to this type of users in case they need to add Links or Sites as well for example

Content creator permissions are set via the User permissions tab on
​https://YOURID-backoffice.spencer.co/backoffice/users/permissions

Full overview of Admin rights

  1. Super admin: all rights

  2. User admin: can add, remove, edit user profiles

  3. Segmentation admin: can add, remove, edit user lists (targeting group)

  4. News topic admin: can add, remove, edit topics

  5. News items admin: can add, remove, edit all news articles

  6. Site admin: can add, remove, edit sites and site details

  7. Link Library admin: can add, remove, edit link library items

  8. Document library admin: can add, remove, edit rights for segments to see specific folders in the document library

  9. Survey admin: can add, remove, edit surveys and polls

  10. Reporting admin: has access to the reporting data

We recommend to limit permissions to Superadmins and content creators roles to avoid complex permissions management

Assigning users met Admin roles will automatically show the Admin button on the web version for quick access. This is not visible for standard users

Only users with admin or content creator rights will be able to access the back-office URL. Other users will just receive an error message if they try to visit the back-office URL

You can login the backoffice with the same credentials as the application itself

You can download an export of all users who have admin rights and which rights have been defined via the https://YOURID-backoffice.spencer.co/backoffice/users/permissions

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